ACTIONS

This factor is all about doing. Behaving. Taking action. As opposed to the latent variables noted above, this factor is all about observable behavior. Actions are the objective “stuff” we can see, hear, count, and measure. There’s no black box here with this Action factor. If it’s not involving the behavior of the Leader, it’s not in this factor.

For the Action factor, what’s inside a leader doesn’t really matter. While the leader’s head, heart and gut drive behavior, those Black Box factors are not considered here. If there’s no translation from the Black Box into action, what’s the point, many would say? This Action factor might best be described as the “just do it” factor. Or the “just did it” factor. Maybe Forest Gump said it best, “Stupid is as stupid does.” By extension, “A leader is as a leader does.”

Examples of Action Factors

Speaking up. Speaking truth to power. Holding others accountable. Following through with commitments. Being accountable. Communicating with intensity. Setting the example for others to follow. Describing the mission of the organization. Communicating clearly about the vision. Engaging with others in a collaborative way. Actively reaching out to others when there are signs of stress. Showing determination through consistent and persistent actions. Rewarding people. Recognizing contributions. Taking risks. Asking good questions. Coaching others. Serving others’ needs. Giving credit to others for successes and taking the blame for failures. Seven habits of highly effective people. The five practices of exemplary leadership. The best practices of leadership.